Help

Answers to the questions hosts and guests ask most. For anything else, write to help@shaer.io.

Getting started

Creating your account

Click Sign In, choose Google or email, and you are in. Your profile picks up your name and photo automatically.

Your profile

Your profile shows your photo, role, the events you host, and the events you attend. Open it from your avatar in the top right. Update your photo from account settings; the site picks up the change the next time you view your profile.

Hosting events

Creating an event

Click Create Event, add a title, date, and location, then publish. Hosting on SHAER is free and takes about a minute. Guests do not need an account to receive an invite.

Editing or removing an event

Open your event and use Edit event from the hosting bar. The More menu holds unpublish and delete.

Capacity and waitlist

Set a capacity when you create or edit an event. Once it fills, new RSVPs join a waitlist instead of taking a spot, and they are told they are on the waitlist. If room opens, move someone in from the guest manager.

Co-hosts

Add co-hosts so more than one person can manage the event, send invites, and see the guest list. Co-hosts get the same hosting controls you do.

Registration questions

Add questions guests answer when they RSVP, like dietary needs or a company name. Answers show next to each guest in the guest manager.

Recurring events

Set an event to repeat and SHAER creates the series for you. Each date has its own guest list and page.

Checking guests in

On the day, open Manage from the hosting bar to check guests in. Each guest has a QR code, so you can scan at the door or tap to mark someone arrived.

Exporting your guest list

In the guest manager, use Export CSV to download everyone who responded, with their name, email, response, and status. Good for badges, seating, or your own records.

Invites and RSVPs

Inviting guests

Open your event and click Invite people. Invites go out by email with a personal link, and you can watch sent, opened, and responded counts from the same panel.

What the statuses mean

Hosting means it is your event. Going means you are confirmed. Requested means you asked to join and the host has not confirmed yet. Invited means an invite is waiting for your reply. Attended marks past events you joined.

Managing RSVPs

Hosts review requests from Manage RSVPs on the event page: approve, waitlist, or decline. Guests see their status update on their Events page.

Requiring approval

Turn on approval and RSVPs arrive as requests. They wait in the guest manager until you approve or decline, and the guest is told their request is pending.

Confirmation emails

When someone RSVPs yes to an open event, SHAER emails them a confirmation with the date, location, and a link back to the event. Nothing for you to set up.

Calendars

What calendars are

Calendars group events around a community or theme, like a city circle or an industry dinner series. Every event can belong to one.

Subscribing

Open any calendar and click Subscribe to follow its upcoming events from your Events page and Discover.

Submitting an event to a calendar

On a calendar page, use Submit Event. The calendar owner reviews it before it appears.

Messaging

Direct messages

Use the message icon in the top bar to reach hosts and members. Unread counts show on the icon.

Discovering events

Finding rooms worth being in

Discover lists calendars, categories, and cities. The world map shows everything with a location, and search in the top bar covers events, calendars, and people.

Intelligence Briefs

Knowing who is in the room

Before an event, SHAER can show you who is attending and the context that matters, so you walk in knowing the room instead of guessing. See the Intelligence page for what a brief covers.

Anything else

Write to help@shaer.io and a human replies.